FAQs

How do I get IEYTD merchandise?

We partnered with The Yetee to bring you IEYTD merchandise! Check out the store to get all the essentials from the Agency.

The game isn't working after the June 2019 rollback. What can I do? [Oculus Only]

There are two options that you can try to get the game in a working state.

First - Wipe all save progress

  • On the Calibration screen press: Shift+1
  • you will hear a Glass break sound
  • Restart
  • You will be back at the start of the game


Second - Save your progress until the new level is released

  • Copy save file to another location, (e.g. desktop)
  • C:\Users\[username]\AppData\LocalLow\Schell Games\IEYTD\IEYTDProgress.zor
  • When you restart, your progress will be reset
  • After the level is released in July, replace the copied save file and you'll be back to where you were prior to the incident.

What are the supported devices for this game?

You can play the game on the Oculus Rift, Oculus Quest, HTC Vive, PlayStation®VR, and the Microsoft Mixed Reality headsets.

How can I get the latest information on the game?

Sign up for our email newsletter. Agents who subscribe get the most recent news on the game and access to exclusive content and contests. You can also connect on Facebook and Twitter.

I have some important information to share. Can I send an email to you?

Sure! We’d love to know your great sleuthing secrets. You can email us at ieytd@schellgames.com.

I love the theme song for this game. How can I get it?

You can download it from the following locations:

Soundcloud
iTunes
Google Play
Spotify
Amazon

Where can I buy this game?

You can purchase the game at the following stores:

Oculus Store (Rift)

Oculus Store (Quest)

Steam

PlayStation Store (NA)

PlayStation Store (EU)

Microsoft Store

How can I get a refund?

Contact the store where you purchased the game to request a refund. If you have any problems or issues, contact us at gamesupport@schellgames.com.

How can I get technical support for this game?

Send us an email at gamesupport@schellgames.com

Is there any way to reset your data in the game?

Yes! On your keyboard, press SHIFT + 1 at the controller selection screen to reset your data.

Help! I’m playing the game using the PSVR and I’m losing a controller at some point during the game. What can I do?

Follow these steps.

  • Press and hold the PS button on your Dual Shock
  • Select “Power”
  • Select “Turn off PS4”
  • Wait for the system to completely shut down
  • Restart the PS4
  • Once on the main PS4 menu, turn on the VR headset
  • Turn on the 1st Move controller
  • Once it turns on, you’ll be prompted to select an account. Choose your desired account
  • Turn on the 2nd Move controller
  • When prompted, ensure you choose the same account as the first controller
  • You should now see the Dual Shock, VR Headset and both Move controllers associated with the same user account
  • Launch “I Expect You To Die”