FAQs

What are the supported devices for this game?

You can play the game on the Oculus Rift, HTC Vive, PlayStation®VR, and the Microsoft Mixed Reality headsets.

How can I get the latest information on the game?

Sign up for our email newsletter. Agents who subscribe get the most recent news on the game and access to exclusive content and contests. You can also connect on Facebook and Twitter.

I have some important information to share. Can I send an email to you?

Sure! We’d love to know your great sleuthing secrets. You can email us at ieytd@schellgames.com.

I love the theme song for this game. How can I get it?

You can download it from SoundCloud for free. Nothing but the best for our agents.

Where can I buy this game?

You can purchase the game at the following stores:

Oculus Store

Steam

PlayStation Store (NA)

PlayStation Store (EU)

Microsoft Store

How can I get a refund?

Contact the store where you purchased the game to request a refund. If you have any problems or issues, contact us at gamesupport@schellgames.com.

How can I get technical support for this game?

Send us an email at gamesupport@schellgames.com

Is there any way to reset your data in the game?

Yes! On your keyboard, press SHIFT + 1 at the controller selection screen to reset your data.

Help! I’m playing the game using the PSVR and I’m losing a controller at some point during the game. What can I do?

Follow these steps.

  • Press and hold the PS button on your Dual Shock
  • Select “Power”
  • Select “Turn off PS4”
  • Wait for the system to completely shut down
  • Restart the PS4
  • Once on the main PS4 menu, turn on the VR headset
  • Turn on the 1st Move controller
  • Once it turns on, you’ll be prompted to select an account. Choose your desired account
  • Turn on the 2nd Move controller
  • When prompted, ensure you choose the same account as the first controller
  • You should now see the Dual Shock, VR Headset and both Move controllers associated with the same user account
  • Launch “I Expect You To Die”